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Aligner reminder not working? What to check

The most common reason an aligner reminder doesn't go off is Android's battery saving. While the screen is off, it delays or blocks scheduled work from apps, so the reminder arrives late or not at all.

Common causes

Any one of these is enough to make a reminder silently disappear.

CauseSymptomWhere to check
Notifications offNo reminder at allSettings → Apps → Notifications
Alarms & reminders offReminder arrives lateSettings → Apps → Alarms & reminders
Battery optimizationNothing while the screen is offSettings → Battery → set the app to Unrestricted
Silent channelShows up with no sound or vibrationThe app's notification channel sound
Phone restartReminders gone after rebootWhether the app reschedules after restart

Fix it on Android, in this order

  • Settings → Apps → (your timer app) → Notifications: turn them on and enable sound for the put-back channel
  • On the same screen, allow "Alarms & reminders"
  • Battery → App battery usage → Unrestricted (on Samsung, add it to "Never sleeping apps")
  • Allow the app through Do Not Disturb
  • Take your trays out and test with a 15-minute reminder

How Wearlo's put-back reminder works

Wearlo schedules the put-back reminder as an exact alarm. Pick 15, 30, 45 or 60 minutes after you take them out, and snooze for 5 minutes when it rings.

While your trays are out, an "out for 12:34" notification stays in the status bar, and reminders are rescheduled after a phone restart.

FAQ

My reminder never rings when the screen is off.
Battery optimization is usually stopping the app. Set its battery usage to Unrestricted.
Reminders show up several minutes late.
Without the "Alarms & reminders" permission, Android batches notifications and delivers them late. Allow it.
Can I snooze the reminder?
Yes. Tap the 5-minute snooze in Wearlo's reminder and it rings again in 5 minutes.

Get a reminder that rings on time

Get Wearlo on Google Play